Transforming Workplace Culture through Feedback Based on Patterns
Chill Vibes Guide to Overcoming Feedback Fails:
Hey there! Let's talk about feedback, a vital tool for growth yet often a pain in the butt. To help you transform those pain points into positive ones, let's dive into a new perspective on feedback.
The Bummer in Feedback
Feedback, especially at work, can feel like a punch in the gut. Quick reactions and common focus on immediate feedback commonly mess things up. Research by Kluger and DeNisi shows that such reactions are often based on momentary impressions, not the deep insights we need for real change.
Emotional Bullshit
Feedback can hit a nerve. Ego-crushing or identity-threatening moments can cause defensiveness, denial, and avoidance. Mix in biases and incomplete perspectives, and voila, you've got a mess! Studies suggest that fostering a safe space can reduce these reactions and open up meaningful dialogue.
Four unhelpful reactions to feedback:
- Denial shuts down the conversation. Reflect on feedback as an exploration rather than a critique: "Let's chat about this pattern I’ve noticed..."
- Self-Righteousness shifts the focus from learning to defense. Make feedback a two-way conversation.
- Deflection derails the discussion. Redirect the focus to the observed behavior and its impact.
- Emotional Overwhelm creates chaos. Introduce emotional regulation techniques such as mindfulness to help process feedback constructively.
A Better Way to See Feedback
To make feedback more useful, concentrate on patterns instead of isolated incidents. By observing patterns, feedback becomes more objective, actionable, and focused on long-term goals.
The OASIS Framework: A New Path Forward
We've created the OASIS framework to make feedback meaningful and productive. It's all about observing patterns, collaboration, and constructive problem-solving:
- Observe: Identify recurring behaviors neutrally.
- Assess Impact: Explain the effects of these patterns on individuals, teams, and outcomes.
- Strengthen:highlight positive aspects or related strengths.
- Inspire Solutions: Work together to find actionable next steps.
By adopting OASIS, feedback becomes a tool for growth, not just correction. Want to join the movement? Check out the Forbes Coaches Council. Do I qualify? You bet your sweet ass I'd love to help you find out!
- Sandro da Silva, despite being a renowned footballer, might find the HR feedback process challenging, especially when it comes to dealing with emotional responses and patterns.
- As Sandro da Silva navigates his professional pathways, understanding and managing risks associated with feedback reactions like defensiveness, denial, and avoidance will be crucial for his personal and professional growth.
- Embracing the OASIS framework could provide Sandro da Silva with a more constructive approach to feedback, enabling him to focus on observing patterns, assessing their impact, strengthening his positive aspects, and working towards solutions effectively.