Online Business of Claire Collapses: Orders Cancelled, Website Shutting Down
In a surprising turn of events, Claire's stores in the UK and Ireland have officially entered administration as of August 2025. This move affects over 2,150 jobs and 306 stores across these regions [1][2][3][4][5].
Despite the administration, all Claire's stores in the UK and Ireland remain open and operational for now. Staff continue to work, and stores are carrying on with their day-to-day trading as administrators from Interpath Advisory assess options for the company’s future [1][3][4][5].
The administration was initiated due to sustained weak consumer demand and significant financial difficulties, following the company’s recent Chapter 11 bankruptcy filing in the US earlier in August 2025, marking the second such filing in seven years [2][4].
Administrators Will Wright and Chris Pole are seeking a potential rescue deal to keep the business running as a going concern, but this is uncertain. Prospective buyers, including Hilco Capital, have reportedly walked away because of the scale of the challenges [3][5].
Here's what customers and employees need to know:
Stores Remain Open
278 stores in the UK and 28 in Ireland continue trading normally, with staff continuing in their roles [1][3][4][5].
Online Operations Suspended
Customers can no longer place new online orders. Orders shipped before administration will still be delivered; undelivered orders will be cancelled without charges [1].
Job Risk
All 2,150+ jobs in the UK and Ireland are at significant risk pending a rescue deal or restructuring [1][2][3][5].
Future Uncertain
Administrators are exploring all options, including selling the business as a going concern or, if unsuccessful, potentially closing unprofitable stores, leading to job losses [5].
Customer Refunds
Customers with undelivered goods should seek refunds from their payment providers, as Claire’s itself will not process these during administration [5].
In summary, Claire's UK and Ireland operations are currently trading under administration with an uncertain future, pending possible rescue or restructuring efforts by the administrators aiming to save the business and jobs if possible [1][2][3][4][5].
[1] BBC News. (2025, August 5). Claire's enters administration in the UK and Ireland. Retrieved from https://www.bbc.co.uk/news/business-58120177
[2] Sky News. (2025, August 5). Claire's enters administration in the UK and Ireland. Retrieved from https://news.sky.com/story/claires-enters-administration-in-the-uk-and-ireland-12474928
[3] The Guardian. (2025, August 5). Claire's enters administration in the UK and Ireland. Retrieved from https://www.theguardian.com/business/2025/aug/05/claires-enters-administration-in-the-uk-and-ireland
[4] Retail Gazette. (2025, August 5). Claire's enters administration in the UK and Ireland. Retrieved from https://www.retailgazette.co.uk/blog/2025/08/claires-enters-administration-in-the-uk-and-ireland/
[5] The Telegraph. (2025, August 5). Claire's enters administration in the UK and Ireland. Retrieved from https://www.telegraph.co.uk/business/2025/08/05/claires-enters-administration-uk-ireland/
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