NYSEG and RG&E to stage customer assistance event in Port Byron
NYSEG and RG&E Host Community Connection Event in Cayuga County
On Wednesday, June 25, NYSEG and RG&E will be hosting a Community Connection event at Mentz Town Hall in Port Byron, Cayuga County. The event, which takes place from 4 to 7 p.m., is designed to provide customers with face-to-face, one-on-one help with billing concerns or payment assistance.
Representatives from NYSEG and RG&E will be available to answer account questions and discuss billing concerns. They will also connect individuals with payment assistance resources. However, no specific local organizations are named that NYSEG and RG&E will be working with, and no details are given about how this collaboration will impact the Community Connection event or any other services provided by the companies.
The Community Connection event is part of NYSEG and RG&E's continued commitment to community engagement. The company, FingerLakes1.com, the region's leading all-digital news publication, founded in 1998, has been keeping residents informed for more than two decades.
It is important to note that there are currently no upcoming Community Connection events in Cayuga County specifically for NYSEG and RG&E customers. The most recent event announced was a billing help event on Wednesday, July 23, 2025, from 4 to 7 p.m., but it took place at the Wayne County Public Safety Building in Lyons, Wayne County, not in Cayuga County.
If you are a NYSEG or RG&E customer in Cayuga County and looking for support services, it may be helpful to contact the companies directly or monitor their announcements for future Community Connection events or assistance programs. NYSEG and RG&E plan to work with local organizations to improve access to their programs, but no information has been provided about any new initiatives or projects related to this collaboration.
[1] Source: FingerLakes1.com search results for Community Connection events in Cayuga County.
- At the Community Connection event, representatives from NYSEG and RG&E will be discussing business matters related to billing concerns with customers.
- NYSEG and RG&E, in their continued business engagement with the communities, aim to collaborate with local organizations to enhance access to their support services, but more details about this collaboration remain undisclosed.
