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Haidilao Singapore to shut down Clarke Quay outlet on August 31; qualifying members to secure S$20 electronic coupons

Clarke Quay's Haidilao outlet marks the debut of the hot pot chain within Singaporean territory.

Haidilao Singapore Shuts Down Clarke Quay Branch on Aug 31, Offering Eligible Members $20 E-Voucher...
Haidilao Singapore Shuts Down Clarke Quay Branch on Aug 31, Offering Eligible Members $20 E-Voucher as Compensation

Haidilao Singapore to shut down Clarke Quay outlet on August 31; qualifying members to secure S$20 electronic coupons

Haidilao's Clarke Quay Outlet to Close After 13 Years in Singapore

After 13 years, Haidilao's iconic Clarke Quay outlet in Singapore will be closing its doors on August 31, 2025. This marks the end of Haidilao's first-ever restaurant in Singapore and a significant event for the popular hotpot chain [1][2][3][4][5].

The closure is due to the end of the lease at Clarke Quay. To thank customers for their support, Haidilao Singapore is giving out dining vouchers worth over S$800,000 (up to S$1.6 million reported by some sources) to eligible members. These vouchers, worth S$20 each, can be redeemed at any Haidilao outlet without a minimum spend [2][5].

The Clarke Quay outlet has been a beloved location for Haidilao in Singapore, known for its memorable customer service and unique experiences. Despite the closure, Haidilao will continue operating other outlets nearby such as those at Marina Bay Sands, Marina Square, Bugis+, Plaza Singapura, and 313@Somerset [2].

In recent months, Haidilao has also closed outlets at Downtown East and Bedok Mall, although the exact dates for these closures are not specified [6]. The statement did not specify the reasons for these recent closures. Haidilao Singapore has expressed gratitude to its customers for their support during these years [7].

References:

  1. Straits Times, Haidilao to close Clarke Quay outlet after 13 years
  2. CNA, Haidilao to close Clarke Quay outlet on Aug 31
  3. Today Online, Haidilao to close Clarke Quay outlet after 13 years
  4. Mothership, Haidilao to close Clarke Quay outlet on Aug 31
  5. MarketWatch, Haidilao to close Clarke Quay outlet, give out vouchers worth over S$800,000
  6. CNA, Haidilao closes outlets at Downtown East and Bedok Mall
  7. Straits Times, Haidilao expresses gratitude to customers ahead of Clarke Quay outlet closure

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