AliExpress: Global E-commerce Giant Still Battles Scams in 2025
AliExpress, a global e-commerce platform, has become a popular destination for international shoppers, boasting over 150 million active users across more than 200 countries. Owned by Alibaba, a Fortune 500 company, it serves as a bridge between Chinese sellers and global buyers, unlike Amazon's mixed model. However, scams and safety concerns persist, prompting calls for a comprehensive safety guide, which remains unavailable as of 2025.
AliExpress operates an escrow payment system, safeguarding buyers' money until delivery confirmation. It also offers buyer protection, refunding items that don't arrive or are misrepresented. Seller ratings and secure payment options like PayPal and credit cards are available for added security. Despite these measures, common scams include fake or low-quality products, misleading descriptions, and false delivery notices. To avoid these, shoppers are advised to stick with trusted, long-established sellers and read buyer reviews with photos.
AliExpress mediates disputes between buyers and sellers through its dispute resolution system. It also protects buyers' privacy by only sharing shipping details with sellers, not payment information. Despite these efforts, the lack of a comprehensive safety guide in 2025 suggests there's still room for improvement in educating users about safe shopping practices on the platform.
AliExpress, with its global entry and robust safety features, continues to be a popular choice for international shoppers. However, the persistence of scams and the absence of a comprehensive safety guide underscore the need for ongoing efforts to enhance user education and protection. Sticking with trusted sellers and reading reviews remain key strategies for safe shopping on the platform.
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