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Optus Cyberattack Exposes 11 Million Customers' Sensitive Data

Optus' data breach puts 11 million customers at risk. Authorities join forces to limit damage and urge government action.

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Optus Cyberattack Exposes 11 Million Customers' Sensitive Data

Optus, a major Australian telecommunications company, has suffered a significant cybersecurity breach. The incident, which occurred on September 21, 2022, has exposed sensitive personal data of approximately 11 million customers. The company is working closely with relevant Australian authorities to mitigate the impact of the attack.

Optus has confirmed that the stolen data may include names, dates of birth, phone numbers, email addresses, addresses, and ID document numbers. However, customer payment details and account passwords remain secure. In response to the breach, Optus has paused SIM swaps, replacements, and change of ownership transactions to prevent fraudulent activities. Affected customers are being contacted directly by the company, and all customers are advised to remain vigilant for any suspicious activity.

The Australian Cyber Security Centre, Australian Signals Directorate, Australian Federal Police, and Office of the Australian Information Commissioner are assisting Optus in its response to the incident. Shadow Minister for Communications Sarah Henderson has described the attack as a 'wake-up call' for the new Albanese government, urging it to strengthen Australia's cybersecurity framework.

The Optus cyberattack has highlighted the importance of robust cybersecurity measures. As investigations continue, it is crucial for the government and affected parties to work together to protect customers and prevent similar incidents in the future.

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